I am writing this
letter to inform you of what great employees you have.
During my recent misfortune of excessive water damage to my
house, I had the great fortune of having your firm bail me
out. They renewed my faith in the American workers quality
performance.
They were
conscientious, hard working, courteous, caring and
perfectionists. They treated my house as their own, with
all the respect and care that goes with it. One of the
rooms that got water damage was a prayer room where they displayed
great sensitivity even though they might not have known a lot
about our Indian religion.
Not
only did they do the job in a professional manner, like
clockwork, in between they found time to comfort, sympathize and
encourage me to look at the bright side. I was privileged
to have them in my home.
We,
at Boeing, are trained in practicing Continuous Quality
Improvement. One of the cornerstones of quality is
complete customer satisfaction. With the services provided,
I wasn't only satisfied but delighted...Mercer Island customer.
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I wanted you to know we all are very
pleased with Les' work, expertise and professionalism.
Les performed his work with no delay's and executed all steps
with nothing less than the professional results I hoped for and
expected.
I also wanted you to know that I
consider myself a knowledgeable handyman and am quite proficient
in many trades, but I know very little about the type of work
Les does. Les was quite polite at all times and answered
all my concerns graciously and completely. Please accept
our most sincere gratitude for a job well done and rest assured
it will be remembered....
Thank you so much for your kindness, thoughtfulness, excellent
job and quickness in getting the job done! I'm
thrilled...thanks again....
Great job as usual. Thanks for
the quick service....
We are so pleased with the job you did for us. You
have our gratitude and our recommendation regarding your
services... Thanks again for the great
job you did when our sewer backed up. Never thought our
house would be livable again. |
Just wanted to take a few minutes to say how grateful we are for
all the work you did in restoring our house after the flood.
We don't know what we would have done without you...
Thanks for all you help. The
house is as good as new. We appreciate your fast
service....
Thanks again for the work you, Les
and Chris did for me when my condo flooded. I would
recommend your work to anyone who encountered such unfortunate
circumstances as my own...
Thank you so much - what a great crew! If you ever need a
reference for a job well done call on us....
The
carpet downstairs looks great. Never thought customer
service like I received from your company existed anymore.
I want to thank you very
much for the help you gave me in my time of need. Everyone
involved did a great job. You
and your company will be highly recommended by me to anyone
needing your water damage services...
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